Terms and Conditions for Services and Appointments

Introduction

Welcome to our beauty center, where we strive to offer you exceptional service and an unparalleled experience. Our policies and procedures are designed to ensure a seamless and efficient operation while providing a comfortable and satisfying visit for all our clients. Please take a moment to familiarize yourself with our terms and conditions regarding appointments, payments, cancellations, and more.

Appointments

We operate strictly on an appointment-only basis to provide personalized attention to each client.

Due to limited space, we regret that we cannot accommodate extra guests or children during your appointment.

Product Orders

Please allow 7-10 business days to receive product orders. This timeframe ensures we can maintain the quality and accuracy of your orders.

Payments

Full prepayment or a 50% deposit is required to schedule any appointment. This policy helps us manage our schedule and resources effectively.

Payments are accepted via credit or debit card, invoice, Zelle, PayPal, and Apple Pay. Please note, payments made through Cash App will incur an additional $5 fee.

Cancellation/No Show Policy

We understand that unforeseen circumstances may arise, leading you to cancel or reschedule your appointment. We require a 24-hour advance notice for any cancellations or rescheduling to avoid penalties.

Cancellations within the policy timeframe will result in a partial refund, deducting a 50% non-refundable deposit from your original payment.

You are permitted to reschedule your appointment once without incurring additional charges, provided that a 24-hour notice is given. Subsequent rescheduling will require a new 50% deposit.

Same-day cancellations, rescheduling, or failing to show up for your appointment will result in a 100% forfeiture of your payment and/or deposit. A new payment or deposit will be required to book any future appointments.

Late Arrivals

We understand that delays can occur. To accommodate minor delays, we offer a 10-minute grace period. Please notify us if you expect to be late.

Arrivals after the grace period will result in the cancellation of your appointment without a refund. You are welcome to book a new appointment for a later date or time, subject to our standard booking procedures.

General Terms

By booking an appointment with us, you agree to these terms and conditions in full. We reserve the right to refuse service to anyone who repeatedly fails to comply with our policies.

Our policies are subject to change without notice, but we will endeavor to inform our clients of any significant changes in a timely manner.

Contact and Communication

For any questions or concerns regarding our policies, or to notify us of a delay or cancellation, please contact us through the provided communication channels. We value open and timely communication to ensure the best possible experience for all our clients.

Conclusion

We are dedicated to providing you with a relaxing and fulfilling experience at our beauty center. Adhering to these terms and conditions helps us maintain a high standard of service and ensures that all clients can enjoy their time with us. Thank you for your understanding and cooperation.